Contact Information

27 Portland Road, East Grinstead, West Sussex, RH19 4EB
01342 327799
01342 324665

Opening Times

Monday - Friday:8.30am - 7pm
Saturday:8.30am - 2pm


Providing our clients with a 24 hour emergency service is part of our dedicated promise to you and your pet.  Outside of normal opening hours we provide an emergency service staffed by our own dedicated vets and nurses. If you have an emergency requiring medical attention outside of working hours please initially call the surgery on 01342 327799. Please have a pen handy to write down the number of the on call Veterinary Surgeon. In addition to our own emergency service our 24 hour hospital care at East Grinstead is outstanding with qualified Veterinary Surgeons on site 24/7 caring for their hospitalised patients through the day and night.

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With town centre location, client parking whilst visiting the practice…

Pet Allergy Week 5th to 11th June 2017 – Wilf

National Pet Allergy week gives us the chance to tell you about Wilf. He was a very itchy and uncomfortable cat due to allergies and he is proof that with the right diagnosis and with committed owners pets can live a very happy and comfortable life with this complicated skin condition. Below Laura explains how he was diagnosed, treated and his on going care:

Wilf is a 4 year old male neutered domestic short haired cat. He first came to see us at Portland Vets in October 2016 for a second opinion on his skin condition. He was over grooming and had scabs over his body and sores on his feet. We performed tests which revealed Wilf was allergic to a number of things, including:

– Beef

– Chicken

– Lamb

– Soya bean

– Corn (maize)

– Storage mites

– House dust mites

– Plantain

– Oak trees

– All grasses

In order to try and avoid long term medication ‘allergen avoidance’ was discussed with the owner, this included:

1- Feeding foods free from above allergens

2 – All dry food to be stored in small quantities and in the cold to help reduce storage mites

3 – Frequent hoovering and cold freezing of the cat toys and bedding to reduce house dust mites

4 – Wiping Wilf down with a damp cloth when he comes in from outside to remove any plant and grass allergens

 The owner has implemented these and has drastically improved Wilf’s life, he is a much happier cat.

In the summer when the grass is lush he still needs some medication to help him cope but this is much less then he would have needed had his owner not put in so much effort. Therefore, any long term side effects of medications will be very low and Wilf should live a long, happy, itch free life!

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Blood Donors Needed

As a practice that provides emergency veterinary care 24 hours a day 7 days a week, we need blood donors to provide emergency transfusions for our patients when needed. If your pet is eligible, register and know that your pet may help save another loved pets life.

Veterinary medicine is comparable with that of human medicine and there are many reasons why your pet may need a blood transfusion. This can be performed relatively easily once we have the correct typed unit of blood for your pet. Although we do not transfuse regularly, when we do, we generally need to do it urgently. It would not be appropriate for us to store units of typed blood as they have a relatively short shelf life and the demand isn’t high enough at Portland Vets. But we do have a list of eligible donors that can be called upon when a patient is in need; we constantly need more donors to register.

The requirements are:

  • Fit, healthy and up to date with vaccinations
  • Aged between 1 and 8 yrs
  • Dog weighing over 25 kg
  • Cat weighing over 4 kg
  • Good natured!

In the first instance all you need do is call the practice and ask for your pet to be placed on the register, giving a good contact telephone number that we would be able to reach you on in an emergency. If we do call you and ask if you are available to bring your pet in for assessment, we will perform the following:

  • Full physical health check
  • Blood test to check function of all vital organs and red and white cell count
  • Blood typing test

Should they then be suitable to donate we will help them to relax, this often just means cuddles and calm surroundings, but should a small amount of sedative be required we can provide them with this too, we then withdraw a unit of blood from a vein in their neck whilst they relax and enjoy the attention. The donation should take no longer than 30-60 mins, depending on the use of sedation or not, and your pet can then head home after enjoying the equivalent of ‘tea and biscuits’! Your pet will also receive his next annual vaccination free of charge, along with a little thank you gift!

So if you can help, please call 01342 327799 to add your pets name to our register.



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Warning Metaldehyde Poison

We have seen our first Metaldehyde poisoning of the season from slug bait. With the warmer days and longer evenings we are all out in our gardens and with the Easter bank holiday weekend upon us soon, please share this post to remind people of the dangers of slug and snail poison and possible alternatives.

Some slug and snail pellets are made with a bitter tasting ingredient to try to put our pets off eating the interesting blue sprinkles they find in our gardens. These sometimes work to prevent accidental ingestion of this poison. But if you have pets or neighbors with pets, you are far better to use a more natural alternative, a list of which can be found in the link above. If you suspect your pet may have ingested a poison you should contact Portland Vets as soon as possible 01342 327799. Even when we are closed we have an emergency line and an on-call veterinary surgeon and nurse who can advise you on the best form of treatment for your pet. But in this instance prevention is very much better than cure.

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Have a look around the practice “behind the scenes” with our amazing 360 degree tour. Our facilities are exceptional and allow us to provide your pet with an outstanding  standard of diagnostic, medical and surgical care.


Our Team at Portland Vets East Grinstead are all chosen for their genuine love and care of animals.
We all have our own pets in varying shapes and sizes and strive to look after your pets as if they were our very own. We all undergo regular continuing professional development to ensure we offer you the most current treatment options and products in caring for your pet. Many of us have undertaken or are in the process of post graduate study to become specialists in areas of special interest to us. As a result, our knowledge as a team, is highly skilled for a general practice.

Learn more about our individual team members their special interests, pets and home life.