Kennel Cough – What you need to know.
Kennel Cough ‘Kennel cough’ is the term used to describe upper respiratory tract infections in dogs. Most dogs who pick it up have
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EAST GRINSTEAD, EDENBRIDGE & HORLEY
EAST GRINSTEAD, EDENBRIDGE & HORLEY
Covid-19 Practice Protocol (updated 16/07/21)
Throughout the pandemic, Portland Vets’ priorities have been to maintain a high level of patient and client care and to ensure the safety and wellbeing of our staff. Many of our team are young and have not yet been offered their second vaccine, which means that we cannot currently envisage a return to pre-Covid ‘business as normal’ until late September. However, from the 19th of July, we are relaxing some of our protocols in order to start the process of welcoming pets and owners back into the building where possible.
Face coverings
- are no longer necessary in the car park (but personal choice may mean that they are worn by some of the team)
- are requested to be worn when entering the building
Consultations
- are continuing in the car park if the team member is not yet fully vaccinated, or if it is the client’s preference and at our Edenbridge practice
- can be in a consulting room when the appointment is with a fully vaccinated member of staff (not at Edenbridge)
Reception
- is open for informing us of your arrival, collecting medication, booking appointments and making payments
- has a maximum capacity of two clients at a time at East Grinstead and one client at both Horley and Edenbridge
Waiting area
- remains unavailable and we ask that you continue to wait outside or in your car until the vet or nurse is ready for you
We very much appreciate the support that we have had from our clients since March 2020 and hope that you understand why we need to keep some restrictions in place for a little while longer. If you have any questions, please don’t hesitate to ask.
Testimonials
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Services
HEALTHY PETS
Keeping your pet fit and healthy is the cornerstone of our caring practice. It is ultimately what we all want for our pets! We are your A-Z provider of health care. Read more for details of Pet Health Plans and all we can do to maintain your pet in tip top shape!
Read moreSICK PETS
When your pet is ill it can be a very worrying time. Our Practice is able to offer you and your pet an extremely high level of both expertise and facilities. Our vets have been chosen for their compassion as well as their considerable skills and will always be happy to discuss diagnostic and treatment plans. Add in our our 24 hour onsite Veterinary Care (Mon-Fri) and your pets are in safe and caring hands! Our facilities include
Read moreEMERGENCIES
Providing our clients with a 24 hour emergency service is part of our dedicated promise to you and your pet. Our hospital care is outstanding with a qualified Veterinary Surgeon or Veterinary Nurse caring for their hospitalised patients all night.
If you have an emergency requiring medical attention outside of working hours please initially call the surgery on 01342 327799.
Read moreFREE ONSITE PARKING
With town centre location, and client parking whilst visiting the practice.
Recent Social Media Posts
#ItTakesTwo campaign
Portland Vets Horley are getting involved in the #ItTakesTwo campaign. A joint venture between the British Veterinary Association
Pet First Aid Evening 10th February 2020
Ever wondered what you would do if your pet needed first aid? Is there anything you can do? How do you make sure you don’t d
Recruiting Now!!
Amazing opportunity to join a supportive, rapidly growing non-corporate two vet small animal veterinary practice in Surrey. Part
Join our bank of Night Nurses
Are you a Qualified Vet Nurse? Are you a bit of a night owl? Do you want to work for an independent veterinary practice? Providing
Tortoise Hibernation Hotel
Most tortoises hibernate during the winter months; this controls their growth and reproductive cycle. This can be a risky time as
FIRST AID COURSE
Due to popular demand Portland vets are re-running their pet first aid course again, but this time for professionals. This will be
RAW – Rabbit Awareness Week
This year RAW is aiming to raise awareness around Rabbit Viral Haemorrhagic Disease 2 (RVHD2). RVHD2 is a new variant of RVHD1 and
Crafty Fund Raiser – ‘The Crafty Vet’
Two retired Vet Nurses set up an amazing mindfullness business called VN Pet Products They have decided to take on a very ambitiou
Bearded Dragon has his teeth cleaned!
It’s not just our furry friends that can get dental disease – Bearded Dragons can get plaque build up too! 8 yr old Norbit v
Our Practice
Our Mission Statement
Portland Vets is a family-owned, independent, small animal veterinary practice that offers the highest standards of patient and client care.
We provide tailored, individual care to each of our patients by
- Having skilled and experienced clinical staff with up to date knowledge and varied areas of interest
- Prioritising preventative healthcare and animal wellbeing
- Investing in modern equipment and facilities
- Offering a wide range of treatment options
We meet the needs of our clients by
- Providing excellent customer service
- Holding consultations by appointment throughout the day
- Being transparent with our fees
- Creating an open, friendly atmosphere that enables effective communication
PRACTICE TOUR
Take a visual tour around our fabulous practice see “behind the scenes” and our team at work.
